Overview of the systems and tools I use, including examples of my work.
300,000+ monthly Zapier tasks were creating escalating costs and limiting workflow flexibility.
Migrated the automation ecosystem to self-hosted n8n with parallel-run validation and a Human-in-the-Loop monitoring system.
$90K+ annual savings with zero downtime during migration.
Native CRM reporting was too slow and inflexible to provide real-time visibility into lead and marketing performance.
Built a custom analytics layer using Supabase/Postgres to deliver real-time reporting independent of CRM limitations.
Reduced reporting latency from hours to seconds and provided a single source of truth for marketing and sales performance.
Call centers lose revenue when agents can't answer every call, handle every objection, or scale during peak demand.
Developed production Voice AI agents trained on 10,000+ call transcripts capable of handling objections and supporting high-volume inbound conversations.
Enabled 24/7 coverage without increasing headcount and created a framework for automated lead qualification and appointment generation.
Organizations struggle to coordinate work across departments because knowledge, decisions, and workflows are scattered across multiple systems.
Built a multi-agent operating system using Claude orchestration and OpenClaw execution, enabling specialized AI agents to collaborate across marketing, sales, recruiting, analytics, and operations.
Reduced cross-functional coordination overhead and established a scalable framework for autonomous business operations.
Lead nurturing and follow-up were inconsistent across multiple channels and systems.
Designed and deployed multi-channel customer journeys across HubSpot, SMS, CRM, and call center systems.
Generated $750K+/month in attributed pipeline while reducing manual intervention.