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Target Roles
- Marketing Automation Leader
- Customer Journey Infrastructure Owner
- Revenue Operations & Systems Leader
- AI Systems Architect
- Lifecycle Marketing & Automation Executive
Featured Flagship Project
Designing Multi-Agent Systems Businesses Actually Understand
A flagship case study in turning complex AI workflows into understandable business systems — orchestration, routing, memory, QA gates, workflow automation, voice AI, CRM integration, and human handoffs. Themed as a Seinfeld cast to make the org chart legible, but the theme is the wrapper; the architecture is the product.
Executive summary
AI Systems Architect and Marketing Operations leader with 25+ years at the intersection of marketing, technology, operations, and customer experience. I design and build production AI systems — voice agents, multi-agent workflows, CRM and lifecycle automation — that connect data, automation, and human teams to deliver measurable business outcomes. I'm framework-agnostic by design: the system and the result come first, the tooling follows.
Key accomplishments
- Designed and deployed production AI voice agents that answer, qualify, schedule, and recover revenue 24/7.
- Architected multi-agent workflows with coordination, QA validation, and human-in-the-loop execution.
- Led large-scale CRM and lifecycle marketing transformations across enterprise marketing and revenue operations.
- Built lead scoring, segmentation, and revenue-attribution systems that focus sales on the highest-value pipeline.
- Operated across HubSpot, Salesforce, Marketo, Eloqua, and IBM Watson Campaign Automation (Silverpop).
- Framework-agnostic delivery across OpenAI Agents, CrewAI, Microsoft Agent Framework, Claude, Gemini, MCP, n8n, and custom Python systems.
Featured projects
Multi-Agent Command Center
Flagship case study in agent orchestration, routing, memory, QA, and real workflow execution.
AI Voice Agent Ecosystem
Voice systems that answer, qualify, schedule, and recover revenue around the clock.
Revenue Recovery Platform
Automation that reclaims missed calls, after-hours inquiries, and delayed follow-up.
Marketing Automation Transformation
Enterprise CRM and lifecycle programs driving measurable, attributable pipeline.
Interactive Operations Dashboard
A live, single-pane command center unifying dashboards, agents, and workflows — built and deployed.